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Top 10 wish list for Agencies of the future

Posted by Eve Dmochowska at 16th September, 2008

OSTON–(BUSINESS WIRE)–Sapient (NASDAQ: SAPE) recently sponsored a national online digital marketing and interactive advertising survey to gain insight into what marketers want from their advertising and marketing agencies in the next 12 months. The survey polled more than 200 chief marketing officers (CMOs) and senior marketing professionals, all of whom are either directly or indirectly responsible for managing digital marketing budget allocation across multiple channels.

Survey respondents were asked about the top qualities they sought in their advertising and marketing agencies in the coming year. Based on the survey results, Sapient Interactive, Sapient’s marketing services group, has created a Top 10 Wish List for Agencies of the Future.

1. Greater knowledge of the digital space. With more than a third of marketers surveyed revealing that they are not confident that their current agency is well-positioned to take their brand through the unchartered waters of online digital marketing and interactive advertising, it’s clear that agencies need to have a greater knowledge of the digital space in order to thrive. In fact, nearly half (45 percent) of the respondents have switched agencies (or plan to switch in the next 12 months) for one with greater digital knowledge or have hired an additional digital specialist to handle their interactive campaigns. Further, when it comes to an agency’s area of expertise, 79% of respondents rated “interactive/digital” functions as ‘important/very important.’

2. More use of “pull interactions.” When trying to engage consumers with their brand, 90 percent of respondents agree that it is becoming increasingly important that their agency uses ‘pull interactions’ such as social media and online communities rather than traditional ‘push’ campaigns.

3. Leverage virtual communities. An overwhelming 94 percent of respondents expressed interest in leveraging virtual communities (public and private) to understand more about their target audience.

4. Agency executives using the technology they are recommending. Ninety-two percent of respondents said it was ‘somewhat’ or ‘very’ important that agency employees use the technologies that they are recommending. For example, it is important that agency executives regularly use Facebook, Flickr, wikis, blogs, etc. in their personal social media mix.

5. Chief Digital Officers make agencies more appealing. Forty-three percent of marketers surveyed said that agencies with chief digital officers are more appealing than those without.

6. Web 2.0 and social media savvy. Sixty three percent of marketers surveyed said that an agency’s Web 2.0 and social media capabilities are ‘important/very important’ when it comes to agency selection.

7. Agencies that understand consumer behavior. Seventy-six percent of respondents deemed this as an ‘important/very important’ aspect of their agency’s online digital marketing and interactive advertising area of expertise.

8. Demonstrate strategic thinking. Seventy-seven percent of marketers surveyed ranked strategy/brain trust capabilities at the top of their agency wish list.

9. Branding and creative capabilities. Sixty-seven percent of respondents ranked branding at the top of their agency wish list while seventy-six percent ranked creative capabilities as ‘important/very important.’

10. Ability to measure success. It’s no surprise that marketers want an agency that can report on where campaigns succeeded, fell short and where they should be fine-tuned. Sixty-five percent ranked analytics at the top of their agency wish list.

“Marketers want agencies that can deliver on these demands today – not by 2009 and beyond,” said Gaston Legorburu, chief creative officer, Sapient. “As the interactive channel becomes increasingly important, only those agencies that can create, manage and measure multi-channel campaigns will stay relevant and thrive in an uncertain economy. Marketers keep turning to agencies like Sapient to deliver more sophisticated, integrated digital marketing initiatives that truly deliver optimum levels of customer acquisition and retention.”

This post was taken from a press release by Sapient. You can find the full copy here.

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What is Technorati.com and why is it important?

Posted by Eve Dmochowska at 20th August, 2008

Engadget: Blog Reactions on Technorati
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“Who’s saying what, right now”

Technorati is a search engine that indexes blogs only. Type in a search term, see what blogs are saying about it.

Technorati also ranks blogs according to their “authority”. A blog’s authority is determined by how many other blogs link to it. One blog that links is one “Authority Vote”. Many links form one blog only count as one vote. Each vote is valid for 180 days from the latest link from that blog.

Engadget: Blog Reactions on Technorati
Uploaded with plasq’s Skitch!

So, you should know:

  • If a blog has an Authority of 100,000 that means there are at least 99,999 blogs that are referenced/linked to more than that blog.
  • Blogs can share a rank if they have the same number of blogs linking to them.
  • Links that are “no-follow” links do not count in the authority. Webmasters can specify which links are “no-follow” links from within their blogs. Most comments are automatically “no-follow” links, so they will not increase your authority if you comment.
  • On the other hand, some blogs do not have no-follow comments. So, if you comment on them, your authority will increase. BUT, if you are going to be commenting, make sure the comment is relevant to the post, not just relevant to your blog. Common courtesy and non-spam laws still apply! For a good list of such blogs, visit this page on courtneytuttle.com (Note: that link counts as an extra authority vote for courtneytuttle.com, since I have never linked to the blog before, and it is a “follow” link).
  • How do you find out your blog’s rank?
    First thing to do is go to Technorati.com and sign up your blog. You will have to claim it, which is a pretty standard procedure.

    Then, search for your blog, and see your rank!

    Why is rank important?

  • First of all, the better your rank, the better you feel about your blog.
  • Also, better ranks give you more credibility, and are more likely to attract new traffic.
  • If you want to monatize your blog, a good technorati rank will ensure that you can charge good rates.
  • Remember, Technorati is primarily a search engine. And users can filter search results by the level of authority of the blogs. So the higher your authority, the more likely you are going to appear well positioned in search results on Technorati.
  • But most important it gives you an idea of how other feel about the relevance of your blog. Are more and more people linking to it? And if not, then why not?
  • How do you improve your rank?
    No magic formula, no secret algorithms. Just write good posts, promote them via the usual channels and links should come. Comment a lot, with your blog’s URL. In fact, leave a footprint of your blog anywhere you ethically can (your profiles, home pages etc).

    You should also note that unlike Google, your authority is really based on live results. As soon as soemone posts a blog that links appropriately to your blog, your authority improves. (Google can take days to index someone’s blog).

    You can find the top 100 blogs, as ranked by Technorati.com here.

    Note: If your Technorati rank is low, it is not the end of the world. Some blogs are written to be read, not linked to. There is a big difference!

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